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Design thinking

Design Thinking

Design thinking to achieve ambidextrous innovation management

  • By rnd-admin
  • on 16 March, 2022

Design Thinking can help organisations to become ‘ambidextrous’ (pursue the competing agendas of exploitative innovation and explorative innovation in parallel), but to do both requires a shift in thinking. Researchers studied the journey of a leading Australian property development...

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AI feel you – capturing the customer experience with chatbots

  • By rnd-admin
  • on 14 March, 2022

Could chatbots be used to elicit customer experience insights?  Karim Sidaoui and colleagues at the Alliance Manchester Business School reviewed how AI could be used to combine the deep insights gained from interviews with the objectivity of quantitative analysis.

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Theme Editor Blogs
  • Digital disruption in the lab: The case for R&D digitalization in chemicals – a review
  • Accelerating product development: the tools you need now – a review
  • Using good practice R&D management to create new innovations in malodour control
Related Posts
  • Blind faith or hard evidence – does Design Thinking actually work in R&D?
  • Crowdsourcing without profit: How to implement ‘Open Social Innovation’
  • Reflections on the Milan R&D Management Conference
Tools
  • TRIZ Toolkit
    The challenge of applying TRIZ tool kit for ideation
    TRIZ (the theory of inventive problem solving) provides a logical approach to developing creativity...
  • Paired comparison
    Techniques for Effective Prioritisation
    Gut feeling may be a valid basis for making decisions about your personal life...
  • Paul Barrett
    Tools support objective discussion of portfolio strategy
    Paul Barrett is part of a RADMA working group providing a selection of recommended...
  • Valuing and comparing small portfolios
    Many of the tools used in valuing and selecting projects are only really applicable...
  • Would an analogy help?
    nalogies are a useful tool for creative problem solving, to help one move away...
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