Design thinking

Design thinking to achieve ambidextrous innovation management

By rnd-admin
on 16 March, 2022

Design Thinking can help organisations to become ‘ambidextrous’ (pursue the competing agendas of exploitative innovation and explorative innovation in parallel), but to do both requires a shift in thinking. Researchers studied the journey of a leading Australian property development...

AI feel you – capturing the customer experience with chatbots

By rnd-admin
on 14 March, 2022

Could chatbots be used to elicit customer experience insights? Karim Sidaoui and colleagues at the Alliance Manchester Business School reviewed how AI could be used to combine the deep insights gained from interviews with the objectivity of quantitative analysis.

The challenge of applying TRIZ tool kit for ideation

TRIZ (the theory of inventive problem solving) provides a logical approach to developing creativity...
Techniques for Effective Prioritisation

Gut feeling may be a valid basis for making decisions about your personal life...
Tools support objective discussion of portfolio strategy

Paul Barrett is part of a RADMA working group providing a selection of recommended...
Valuing and comparing small portfolios

Many of the tools used in valuing and selecting projects are only really applicable...
Would an analogy help?

nalogies are a useful tool for creative problem solving, to help one move away...